FAQs for Navia Collection

1. What products do you currently offer?
We currently offer premium lash clusters, lash strips, and lash glue. More luxury beauty products, including lip glosses and hair extensions, are coming soon!

2. How long does shipping take?
Orders are processed within 1–3 business days. After processing, shipping typically takes 3–5 business days depending on your location.

3. Do you offer international shipping?
At this time, we currently ship within the United States only. Stay tuned for updates!

4. Are your lashes reusable?
Yes! With proper care, our lash strips can be reused multiple times. For best results, gently remove lash glue after each wear and store lashes safely in their original packaging.

5. How do I apply lash clusters?
Apply a small amount of lash glue along the base of the lash cluster, wait a few seconds for it to become tacky, and apply directly beneath your natural lashes for a seamless look.

6. What lash style is best for beginners?
Our lash clusters are perfect for beginners looking for a customizable, natural look. They're lightweight, flexible, and easy to apply.

7. Can I wear your lash products every day?
Absolutely! Our lash products are designed for everyday elegance and comfort.

8. Do you accept returns?
Due to the nature of beauty products and for hygiene reasons, we do not accept returns. However, if there are any issues with your order, please contact us at thenaviacollection@gmail.com and we will make it right!

9. How can I contact Navia Collection?
You can reach us through our Contact Us page or by emailing us directly at thenaviacollection@gmail.com